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 Arrive 10mins early especially if first visit there is a form to fill out.

Entry to shops is off Juction Rd its one way in save yourself some stress.

ey for outside toilet is at reception.

Intake form

On your first visit, there will be an intake form that covers some information about any current complaints or reasons that bring you for treatment, as well as some general health and medical history. Please be detailed and note the basics of all health conditions with the necessary information to make the assessment process quick and succinct.  Rest assured that all details you fill out on your form will remain private and confidential.



Once you’ve filled out your form your therapist will have a chat with you about your current condition, what you are seeking from the massage and physical tests to help determine possible cause of dysfunction or pain.

Your therapist will then generally summarise what they have observed in assessment, and confirm what you want addressed today and in future. They will ask for your input here to confirm the areas of the body they will treat, and techniques and equipment they will use – it’s important at this stage to let your therapist know if you want them to use or avoid specific techniques, or to work on certain areas of your body. This helps them to plan your treatment time to ensure it is as effective as possible. Together, you will agree on a treatment plan to address any dysfunction identified.


Assessment can take a bit longer at your first treatment as we usually have a few details to cover, but ensure as much hands-on treatment time as possible. Please note however that consult, assessment and re-assessment at the end of session are all included in your treatment length / time – so if you are after a minimum of 60 minutes’ hands-on treatment we recommend you book a longer session. Assessment time ensures your treatment is much more focussed and effective, so it is time very well spent. If you have any concerns about timing, please speak to your therapist as soon as possible after arriving.



Once you’ve agreed on a treatment plan for the session, your therapist will explain how they wish you to lay on the table and level of undress required for the treatment plan. Generally, this is undress down to underwear, however if you are uncomfortable with this please let them know and they can adjust the treatment plan accordingly.

Your therapist will then leave the room for a few minutes to allow you to undress and lay on the table. We provide a large towel to cover yourself and your therapist can cover that with a blanket as needed. You will always be draped professionally during your treatment, with only areas to be worked upon uncovered as necessary.

Please note that we have treatment options available if you prefer not to disrobe or are unable to lie in certain positions.

If this applies to you, please call before you book in to discuss any concerns.



When your therapist returns to begin the massage, further adjustments can be made to increase your comfort levels and anytime during treatment. Check out the services section to view techniques used during treatment.

Heated table provided during winter.

Music and room temperature are easy to change, as are techniques or pressure if you are uncomfortable with anything being provided. Please feel free to ask. Good communication is a keystone of a great massage.



At the end of the massage session, generally a reassessment is done of the physical tests initially performed to determine the effectiveness of the treatment. Recommendations for self-care and follow up treatment plans as necessary, and let you know what you can expect from future treatments.

Your therapist may also provide some take-home exercises and self-care advice to maximise the results of the treatment. Any time dedicated to reassessment, exercises and lifestyle advice is included in your treatment time, so to demonstrate exercises your therapist may finish up your hands-on treatment a few minutes before the end of your treatment time.  Some simple insights in the way you use your body day to day and / or the addition of some stretches or stability exercises can empower self-management and mean less pain. So, it’s worth a few minutes of your time!


Post Treatment

While most people feel amazing the day after a good massage, it is not uncommon to experience some mild post-massage tenderness and sometimes, depending on the techniques applied mild bruising, swelling or lethargy.

This is due to micro tears that occur in muscle fibres when they have been damaged or under significant stress. While these fibres are aligned nicely in a healthy muscle, when a muscle is healing from damage it lays down new fibres in a mesh like pattern. This process for healing can cause scar tissue to build up on the muscle, decreasing the range of motion.

Massage realigns these fibres, allowing the muscle to perform its functions of contracting and relaxing properly. To realign these fibres though requires some pressure (i.e. massage) and this can create slight inflammation or bruising. After the treatment, it is this slight inflammatory response that is felt through the soreness or bruising.

We encourage you to drink plenty of water, eat good heathy food and keep moving gently as much as possible. Apply heat or ice as per instructions. You may also enjoy a warm Epsom salts bath.


If post-massage symptoms persist more than 48 hours after treatment, or if they are anything more than mild or impact your function in daily life, or if you have any concerns at all, please contact us immediately.  Effective post-treatment care advice but can be given when contacted as soon as possible.

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